FAQ's //

What insurances do you take? 

Do you take Medicaid?

What is the best way to stay up-to-date on news regarding your office?


Do you offer payment plans?


What forms of payment do you accept?

Can I pay my bill online?

My yourhealthfile.com account won't work, what do I do now?

We will file a claim to all insurances. It is the patient's responsibility to check with their insurance to determine if our providers are in-network with their plan.


No. We do not accept any Medicaid plans at this time. We can, however, offer you a self pay rate to be seen by one of our providers.

Our website will provide the best up-to-date information. We also communicate via our Facebook page.

Absolutely! We would like to divide the total bill by 4-6 months, but we are willing to be flexible with each patient. We only ask for faithfulness each month from the patient.

We accept cash, checks, and credit cards (VISA, MasterCard, Discover, AMEX). We accept payment by phone, mail, online, and in person.

Patients can pay bills online through their patient portal on www.yourhealthfile.com

Please call the office to get a new generated username & password.

What radiology exams do you do in your office?

We do Xray in our office. We also can do EKG testing in our office. We do not preform MRI and CT scans, but the providers can write an order for these exams to be done if indicated.

What type of doctor is Dr.Tim, sports medicine only?

Dr. Tim is a Primary Care Physician (family doctor). He specializes in Sports Medicine as well.  Dr. Tim sees all ages and acute or chronic illness.

If I see Dr. Lisa, can I also see Dr. Tim at a different appointment?

Of course! Our providers share patients as needed.  If you need to get in, you can see any provider that has the first available. 

Is your patient portal the same as St. Anthony's?

We do not use the same patient portal as Franciscan St. Anthony Health. We are a private practice. Our patient portal is yourhealthfile.com, whereas Franciscan St. Anthony Health patient portal is mychart.com. Our computer systems are completely different.

At what hospitals do the doctors have privileges?

Our providers only see ("do rounds on if inpatient") patients at Franciscan St. Anthony Medical Center, Crown Point, IN.

Do we accept AmBetter and/or CareSource?

We are now contracted & credentialed with CareSource & AmBetter! Although if either of these plans are through Medicaid/HIP we are NOT contracted.